POLICIES
PRIVACY POLICY:
Sylvania Area Family Services (SAFS) respects the privacy of visitors to its website, donors, and supporters. If you have further questions about how SAFS protects your privacy, we can be reached via email at dottie@sa-fs.org or via phone at 419-882-8415.
Last updated: July 24, 2026
We know you care how information regarding you is shared and used, and we are grateful for your trust that we will do so cautiously and sensibly. This Privacy Policy governs the collection and use of information from this website, as well as information collected through our mail, email, and text (SMS/MMS) communications with you.
By visiting SAFS (sylvaniaareafamilyservices.org), we utilize, and by opting in to receive communications from us, you accept the practices described in this Privacy Policy.
Types of Information We Collect
There are two types of information we collect:
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Personal or donor information you knowingly choose to disclose that is collected on an individual basis, and
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We use information collected on an aggregate basis as you and others browse our website.
Personal or Donor Information: When you donate or register at sylvaniaareafamilyservices.org or give us information in any other way (including offline donations), we collect and store the information you provide. This may include your name, email address, mailing address, phone number, payment information, and donation history. SAFS will not sell, rent, trade, or share your personal or donor information (except to those who may be raising funds for SAFS) nor send mailings on behalf of other organizations. We use the information that you present for such purposes as communicating with you and responding to your requests. To prevent unauthorized access, maintain data accuracy, and ensure the proper use of information, we have implemented appropriate physical, electronic, and managerial procedures to safeguard the information we collect, both on-site and online.
Website Use Information: We use technologies such as cookies and pixel tags to automatically aggregate and store certain types of information whenever you interact with sylvaniaareafamilyservices.org, including IP addresses, browser types, device, mobile carrier, country, visit duration, browsing history, and other such information. This information does not identify you personally, but helps us improve our site and services.
Sharing of Information
As stated above, SAFS will not sell, rent, or trade your personal or donor information. We may share limited information with trusted service providers who perform functions on our behalf—such as payment processors, email and text messaging platforms, and analytics providers—only as necessary for them to perform those functions. These service providers are not permitted to use your information for their own marketing purposes. We may also disclose information when required by law.
Managing Your Communication Preferences
You may choose at any time to receive specific communications or opt out of receiving communications from us at all. For your convenience, you may update your contact information previously provided to us if you have created a user account on sylvaniaareafamilyservices.org. If you would like to opt out of receiving communications from us, please email your request to dottie@sa-fs.org. Because fundraising operations are often planned well in advance, changes to your communication preferences may take up to 6 weeks to be accurately reflected.
If you have opted in to receive text messages (SMS/MMS) from SAFS, you may opt out at any time by replying STOP to any message you receive from us. Message and data rates from your wireless carrier may apply. We do not share mobile phone numbers or text messaging consent with any third parties or affiliates for marketing or promotional purposes.
Cookies
When you visit sylvaniaareafamilyservices.org, like many websites, we send one or more cookies – a small file containing a string of characters – to your computer that uniquely identifies your browser. Cookies do not contain personally identifiable information, yet allow you to take full advantage of some of the website's features, and we recommend that you leave them turned on. We use cookies to record past activity to provide better service when you return to our site. However, if you feel it is necessary, the Help portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to turn off cookies altogether.
How We Protect Your Information
For various services that require online transmission or contain private information, SAFS uses the Secure Sockets Layer (SSL) encryption protocol to safeguard your sensitive personal information when donating. Information is encrypted as it travels from your computer to the SAFS server processing your request. Donations are processed through a secure third-party payment processor; SAFS does not store full payment card numbers on our own systems. When finished with applications that require the input of your personal information, it is always recommended that you close or otherwise exit all instances of your browser.
Risks Inherent in Sharing Information
The protection of your information is a very high priority for SAFS. We take reasonable steps to maintain the security of the information you provide to us, but please be aware that no security measures are perfect or impenetrable. We cannot control the actions of other users with whom you share your information, and we are not responsible for third-party circumvention of any privacy settings or security measures.
Changes to this Privacy Statement
SAFS reserves the right to modify the website and/or Privacy Policy at any time, and users are deemed to be apprised of and bound by any such modifications. Our goal is to provide all services to customers in an accessible, efficient, and friendly manner while maintaining their privacy.
TERMS & CONDITIONS:
Please read the Terms and Conditions; you agree to them by viewing or using this website for further details on content usage restrictions, liabilities, links, and other such details.
Contact Us
If you do not want to receive email communications from us in the future, please let us know by emailing dottie@sa-fs.org. If you feel that this site is not following its stated information policy, you may contact us at dottie@sa-fs.org.
PLEASE READ THE FOLLOWING TERMS AND CONDITIONS CAREFULLY.
By viewing or using the pages on this site, or by opting in to receive text messages from Sylvania Area Family Services (SAFS), you agree to these terms and conditions. If you do not agree, you should not use this site or participate in our text messaging program.
Restrictions on Use
Material from sylvaniaareafamilyservices.org, or any additional sites, including social media pages, owned or operated by SAFS, may not be copied or distributed, or republished, uploaded, posted, or transmitted in any way, without the prior written consent of SAFS. Modification or use of the materials for any other purpose violates SAFS’s intellectual property rights. The material in this site is provided for lawful purposes only. If you download information including videos, photographs, logos, or software to view digital media from our site, the software, including all files and images contained in or generated by the software, and accompanying data (together, the “Software”) are deemed to be licensed to you by SAFS. Neither title nor intellectual property rights are transferred to you, but remain with SAFS, which owns complete title. You may not repurpose any information on the site without prior written consent. You may not attach photos, videos, or documents from this site to your personal web pages, blogs, or social media sites without SAFS’s written consent. Use of media or multimedia from our site, especially as it features children, homeless clients, or residents in our programs, without the written consent of SAFS is unlawful. If you would like to publish information that you find on our website, please send your request to dottie@sa-fs.org.
Restriction of Liability
SAFS will not be liable for any damages or injury caused by, including but not limited to, any failure of performance, error, omission, interruption, defect, delay in operation of transmission, computer virus, or line failure. SAFS will not be liable for any damages or injury, including but not limited to, special or consequential damages that result from the use of, or the inability to use, the materials in this site, even if there is negligence.
Submissions
All remarks, suggestions, ideas, graphics, or other information communicated to SAFS through this site (together, the “Submission”) will forever be the property of SAFS. SAFS will not be required to treat any Submission as confidential. It will not incur any liability as a result of any similarities that may appear in future SAFS operations. Without limitation, SAFS will have exclusive ownership of all present and future existing rights to the Submission of every kind and nature everywhere. Except as noted below in this paragraph, SAFS will be entitled to use the Submission for any commercial or other purpose whatsoever without compensation to you or any other person sending the Submission. Personally identifiable information that may be received at this site is provided voluntarily by a visitor to this site. This information is for internal purposes only and is not sold or otherwise transferred to third parties of SAFS or to other entities who are not involved in the operation of this site. Information submitted through several areas of this site is not retained. Therefore, the above right to use Submissions is subject to this limited use of this information and excludes non-retained information. You acknowledge that you are responsible for whatever material you submit, and you, not SAFS, have full responsibility for the message, including its legality, reliability, appropriateness, originality, and copyright.
Text Messaging (SMS/MMS) Program
Opt-In and Eligibility. You will only receive text messages from SAFS if you have provided your express consent—for example, by submitting your mobile number through a sign-up form, texting a keyword to our number, or otherwise affirmatively requesting to be enrolled. Messages may include donation appeals, event invitations, ministry updates, and program information, and message frequency varies. You must be at least 18 years old, or have the permission of a parent or legal guardian, to opt in.
Message and Data Rates. Standard message and data rates from your wireless carrier may apply. SAFS is not responsible for any charges your wireless carrier may impose.
Opting Out. You may opt out at any time by replying STOP to any message you receive from us. For assistance, contact us at dottie@sa-fs.org or 419-882-8415.
Privacy. Mobile phone numbers and text messaging consent will not be shared with third parties or affiliates for marketing or promotional purposes under any circumstances. SAFS uses a third-party messaging platform that is contractually required to safeguard your information and use it only to deliver messages on our behalf. See our Privacy Policy for additional details.
Links
sylvaniaareafamilyservices.org contains downloadable materials and links to other sites that can be accessed from specific locations on this site. These sites contain information created, published, and maintained by organizations independent of SAFS. Unless specified by SAFS, we do not endorse, approve, certify, or control these external sites or any commercial product or service referenced therein. Nor does SAFS guarantee the accuracy, completeness, efficacy, or timeliness of information located therein. You understand that SAFS cannot and does not guarantee or warrant that files or software of any kind, or from any source, available for downloading through this website, will be free of infection or viruses, worms, Trojan Horses, or other code or defects that manifest contaminating or destructive properties. sylvaniaareafamilyservices.org may also present links in a format that allows us to track if these links have been followed. We use this information to customize content and improve the quality of our technology. Creating a text link from your Web site to our site does not require permission.
Disclaimer
While SAFS makes every effort to present accurate and reliable information on this site, it does not endorse, approve, or certify such information, nor does it guarantee its accuracy, completeness, efficacy, or timeliness. References herein to any date, program, event, product, business, or service do not constitute or imply endorsement or recommendation by SAFS unless expressly stated. The material in this site could include technical inaccuracies or typographical errors. SAFS may make changes or improvements at any time. The material in this site is provided “as is” and without warranties of any kind either expressed or implied, to the fullest extent permissible pursuant to applicable law. SAFS disclaims all warranties of merchantability and fitness for a particular purpose. SAFS does not warrant that the functions contained in the material will be uninterrupted or error-free or that the server that makes it available is free of viruses or other harmful components. SAFS does not warrant or make any representations regarding the use of or the result of the use of the material in this site in terms of their correctness, accuracy, reliability, or otherwise. You (and not the Sylvania Area Family Services) assume the entire cost of all necessary servicing, repair, or correction. The above exclusion may not apply to you, to the extent that applicable law may not allow the exclusion of implied warranties.
Miscellaneous
These Terms and Conditions will be governed by and interpreted in accordance with the laws of the State of Ohio, United States of America, notwithstanding any principles of conflict of laws. If any part of these Terms and Conditions is unlawful, void, or unenforceable, that part will be deemed severable. It will not affect the validity and enforceability of any remaining provisions. Possible evidence of use of this site for illegal purposes will be provided to law enforcement authorities. This is the entire agreement between the parties relating to the use of this site. SAFS products and services are available in many parts of the world. However, the SAFS site may describe products and services that are not available worldwide.
Termination
SAFS or you may terminate this agreement at any time. You may terminate this agreement by destroying: (a) all materials obtained from all SAFS sites, and (b) all related documentation and all copies and installations (together, the “Materials”). SAFS may terminate this agreement immediately without notice if, in its sole judgment, you breach any term or condition of this agreement. Upon termination, you must destroy all materials.
Changes to these Terms and Conditions
SAFS reserves the right to modify these Terms and Conditions at any time, and users are deemed to be apprised of and bound by any such modifications.
Information Sharing Policy
Please read our Privacy Policy for further details about how we acquire and protect your information.
Contact Us
Should you have any other questions or concerns about these terms and conditions, please call us at 419-882-8415 or email us at dottie@sa-fs.org.
